FREQUENTLY ASKED QUESTIONS
Moving & Storage FAQ — Montreal, Quebec & Across Canada
The most comprehensive moving FAQ in Montreal — 97 expert answers covering residential moving, long-distance moves, GPS truck tracking, laboratory equipment transport, piano moving, senior relocations, commercial moves, storage, packing, permits, insurance, and more. CNS Logistics — 7,120+ moves completed. 4.6-star Google rating from 260+ verified reviews.
BOOKING & SCHEDULING
When & How to Book Your Move
Planning ahead is the single most important thing you can do for a successful move in Montreal.
When should I book movers in Montreal?+
Why is July 1st so busy for moving in Quebec?+
Do you offer last-minute moves in Montreal?+
Can I request a morning time slot?+
Can I reschedule if my building changes elevator rules?+
PRICING
Moving Costs & Quotes
Transparent pricing with no hidden fees — every CNS Logistics quote is binding.
How do you price a local move in Montreal?+
What information do you need for an accurate quote?+
Is there a minimum time for a move?+
Is travel time billed?+
Are there hidden fees?+
How can I reduce the total cost of my move?+
PACKING & MATERIALS
Professional Packing & Protection
Expert packing reduces damage risk and speeds up your move significantly.
Do you offer full packing services?+
Can you pack only fragile items?+
Do you provide boxes and packing materials?+
How do you protect furniture and floors during a move?+
Do I need to disassemble furniture before movers arrive?+
MOVING DAY & LOGISTICS
What to Expect on Moving Day
From crew arrival to final placement — here's how a CNS Logistics move works.
What happens on moving day?+
What should I prepare before the crew arrives?+
What if it rains or snows on moving day?+
How do your dollies reduce trips?+
Can you place boxes in the correct rooms?+
Can you do multi-stop moves?+
How do you handle narrow hallways and long distances from truck to door?+
BUILDINGS & PERMITS
Condos, Elevators & Parking Permits
Building rules and permits are critical for avoiding delays on moving day.
How can I save time on a condo move?+
Do I need a parking permit for a moving truck in Montreal?+
What if parking is difficult at one of the addresses?+
My building requires proof of insurance — can you provide it?+
Should I reserve an elevator time window?+
What access details matter most for quoting?+
SPECIALTY ITEMS
Pianos, Pool Tables, Artwork & More
Heavy and fragile items require specialized handling, equipment, and planning.
Do you move pianos?+
Do you move pool tables and safes?+
Do you move artwork and mirrors?+
How do you move large TVs safely?+
Do you move heavy gym equipment?+
Do you move plants?+
GPS TRACKING
Real-Time GPS Truck Tracking
Know exactly where your belongings are — every 30 seconds, on every long-distance move.
Do you offer real-time GPS tracking for moves?+
How does the CNS Logistics GPS tracking dashboard work?+
Is GPS tracking included free or is it an add-on?+
Can I track my move on my phone?+
Why does GPS tracking matter for long-distance moves?+
LAB & MEDICAL MOVING
Laboratory & Medical Equipment Relocation
200+ lab relocations since 2018 — including McGill, Concordia, LifeLabs, and MGI Tech Canada.
Do you move laboratory equipment?+
What is chain-of-custody documentation for lab moves?+
Can you move a genomic sequencer or MRI machine?+
Do you provide anti-static protection for sensitive electronics?+
Can you do after-hours or weekend laboratory moves?+
SENIOR MOVING
Moves for Seniors & Downsizing
Patient, respectful crews experienced with retirement homes, CHSLDs, and downsizing transitions.
Do you offer senior moving services?+
Is there a senior discount for moving?+
Can you help with downsizing moves?+
Do you move to and from retirement homes and CHSLDs?+
PIANO MOVING
Piano Moving in Montreal
Uprights, grands, and baby grands — including spiral staircase specialists.
How much does piano moving cost in Montreal?+
Can you move a piano up or down spiral staircases?+
What types of pianos do you move?+
COMMERCIAL MOVING
Office & Commercial Relocations
Offices, retail, clinics, law firms, and tech companies — minimal downtime guaranteed.
Do you handle commercial moves in Montreal?+
Can you move outside business hours?+
Can you place items by zones or teams?+
Can you move store inventory and stock?+
Can you move archives and legal documents?+
LONG-DISTANCE MOVING
Long-Distance Moves Across Canada
Dedicated trucks, GPS tracking, and binding quotes on every route from Montreal.
Do you do long-distance moves within Quebec?+
How does long-distance delivery work?+
Can I combine long-distance moving with storage?+
What should I keep with me on a long-distance move?+
How much does a long-distance move from Montreal cost?+
Do you use shared trucks for long-distance moves?+
How long does a Montreal to Toronto move take?+
Do you move to provinces outside Quebec and Ontario?+
STORAGE
Secure Climate-Controlled Storage
Our Saint-Laurent facility protects your belongings with 24/7 surveillance and climate control.
Do you offer storage in Montreal?+
What storage unit size should I choose?+
What's the difference between heated and climate-controlled storage?+
What items are prohibited in storage?+
Is stored inventory insured?+
How should I prepare items for long-term storage?+
How should I store appliances?+
How can I protect documents and photos from humidity in storage?+
INSURANCE & POLICIES
Insurance, Policies & General Moving Tips
Everything else you need to know about working with CNS Logistics.
Are my items insured during the move?+
What items can't you transport?+
What if I have an extremely fragile or rare item?+
Do you disconnect and reconnect appliances?+
Do you do donation runs or donation pickups?+
Should I tip my movers?+
How long does a typical local move take in Montreal?+
Do stairs vs. elevator make a big cost difference?+
What should I know about moving in Montreal during winter?+
MAN WITH A VAN
Man with a Van — Frequently Asked Questions
Everything you need to know about our cargo van + driver service for small moves, students, and furniture delivery.
What is the Man with a Van service?+
How much does a man with a van cost?+
Can I just book a van and driver without a full moving crew?+
NEIGHBOURHOODS
Montreal Neighbourhoods — Service Coverage
CNS Logistics covers every Montreal neighbourhood, Laval, the South Shore, North Shore, and West Island.
Do you serve Griffintown?+
Do you serve Laval?+
Do you serve the South Shore?+
ADDITIONAL SERVICES
Specialty Services — Assembly, Packing & Delivery
Beyond moving, CNS Logistics offers furniture assembly, professional packing, pool table moving, and same-day furniture delivery.
Do you offer furniture assembly?+
Do you offer packing services?+
Can you move a pool table?+
Do you deliver furniture from stores?+
TECHNOLOGY
GPS Tracking & AI Assistant
CNS Logistics is the only Montreal mover with real-time GPS tracking on every truck and a 24/7 AI moving assistant.
Can I track my move in real time?+
Do you have an AI assistant?+
WESTERN CANADA
Montreal to Vancouver, Calgary & Edmonton
Full-service cross-Canada relocation from Montreal to Western Canada — GPS-tracked, $5M insured, door-to-door.
Do you move from Montreal to Vancouver?+
How much does it cost to move from Montreal to Calgary?+
Do you move from Montreal to Edmonton?+
CNS LOGISTICS AT A GLANCE
Quick Facts About CNS Logistics
7,120+
Completed Moves
2,450+
Long-Distance Moves
200+
Lab Relocations
82
FAQ Questions Answered
12
GPS-Tracked Trucks
4.6/5
Google Rating
260+
Verified Reviews
9
Provinces Served
Helpful Moving Guides
STILL HAVE QUESTIONS?
Get a Free Quote or Call Us Directly
Montreal, Laval, Longueuil, West Island, South Shore, North Shore, Quebec City, Ottawa, Toronto, Sherbrooke, Gatineau, Trois-Rivières, and all 10 Canadian provinces.
82 questions answered. 7,120+ moves completed. One phone call away.